1st Time LOGIN Instructions to NEW ACU Online Banking:
If you are an existing Online Banking user, please use the following to log in to our new Online Banking system:
- If your Logon ID is still your member number, you will be prompted to create a new Logon ID
- If you have previously changed your Logon ID from your member number, your Logon ID remains the same
- LOGON ID is your Current Logon ID
Your Logon ID must contain at least 6-digits.
If your Logon ID is less than 6 digits, you must enter leading zeroes to make it 6 digits.
Example:
Current Logon ID 12345 must be entered as 012345
Current Logon ID 1234 must be entered as 001234
SECURITY CODE (Password)
(Password) is the word security (in lower case letters) + the last 4 digits of the Primary Account Holder’s SSN
Example: security9876
Next you will be prompted to create a new Security Code/Password
Once these are changed, you will use your NEW Logon ID and NEW Security Code/Password the next time you log on to Online Banking.
For online support, please contact 877-315-6090
